Launch ConfigMgr Console, In the Assets and Compliance workspace, go to either the Devices or Device Collections node. Right-click on a device, or a device collection. Choose Client Diagnostics and then Click Collect Client Logs . Click OK on the prompt. On the client computer, you can check Diagnostics.log under C:\Windows\CCM\logs. From the Users folder, select New > User. Complete the wizard to create the user. From the users listed within the Users folder, select the user you just created and select Properties. Select the Member Of tab and the user to the group you created in step1. Click OK; In SCCM, add the group you created in step 1 to Administrative Users.